Welcome to our Cancellation and Refund Policy for Online Courses. We understand that circumstances can change, and we want to ensure that you have a clear understanding of our policies regarding cancellations and refunds for our online courses. Whether you are considering enrolling in one of our courses or you have already made a booking, this policy outlines the terms and conditions that apply. Please take a moment to familiarize yourself with the details provided below, which will help you navigate any potential changes or cancellations to your course enrollment. Your satisfaction and understanding are of utmost importance to us, and we aim to provide you with a transparent and fair process for cancellations and refunds.
Cancellation and Refund Policy for Online Courses
Cancellation and refund policy for online courses If you cancel the course booking within 14 calendar days of receiving your order confirmation and before the start of the course without giving any reason, you are entitled to a full refund of the price paid. Cancellations and refunds in circumstances outside those described above, and/or following the expiry of the 14-day cancellation period, are subject to the terms and conditions set out in this Cancellation and Refund policy. For the avoidance of doubt, the cancellation period will expire 14 days after the date of the Order Confirmation. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of this reimbursement. If you start to use our services during the cancellation period (i.e. if the course commences during the 14-day cancellation period) and/or if you access the course materials via our online course spaces (i.e. via our virtual learning environment), no refund will be payable.
Types of Data Collected
Whilst every effort is made to avoid changes to our program LearnCyba Inc. reserves the right to withdraw or cancel any course. If for any reason we cancel a course, all course fees will be returned in full.